Get in Touch With Us
Got a question about one of our reviews, spotted something that needs updating, or want to flag an issue with a listed site? This page covers the ways to reach Online Crypto Casinos and what you can expect once you do.
Ways to Reach the Team
Email is the most reliable route to us. Send your message to [email protected] and a member of the team will read it — we don't rely on canned automated replies to stand in for a real answer. We aim to respond within two working days, though it can occasionally take a bit longer if we're processing a high volume of messages.
Including a short summary of what your message is about helps us route it to the right person faster, so feel free to mention upfront whether it's a review query, a correction, or something else.
What We Can Help With
- Questions about our rankings — If you want more detail on why a site like BetPanda or CoinPoker Casino sits where it does, or how we compare supported coins, payout speed and bonus terms, ask us directly.
- Corrections and accuracy checks — Crypto casino terms, coin support and bonus offers change often. If something on the site looks out of date — a wagering requirement, a licence detail, a withdrawal limit — tell us and we'll look into it.
- No KYC and verification queries — A lot of readers write in asking how "no KYC" actually works at a given operator, or whether a site's verification-free claim still holds. We're happy to point you to what we've found, though we can't advise on bypassing legitimate identity checks, anti-money-laundering rules or state restrictions — that's not something any comparison site can responsibly help with.
- Content suggestions — If there's a coin, a payment method or a topic around crypto gambling in the US you'd like us to cover in more depth, let us know.
- Responsible gambling concerns — If you or someone you know is struggling with gambling, please say so in your message. We'll point you toward support resources, and you can also reach the National Problem Gambling Helpline at 1-800-GAMBLER at any time.
What We Can't Do
We're an independent review and comparison resource, not a casino operator, a payment processor or a licensing body. That means we can't process deposits or withdrawals, resolve account disputes with a specific casino, or offer legal or tax advice — for anything involving gambling winnings or crypto gains, a qualified professional is the right person to speak to. We also can't confirm whether a particular offshore site is legal in your specific state; players are responsible for checking their own state's laws, since availability and legal status vary across the US and none of the sites we cover are licensed by a US regulator.
A Note on How We Work
Some of the casinos listed on this site, including those covered in our comparisons, may pay us a commission if a reader signs up through a link here. That relationship never decides how a site is ranked — ratings are based on the same criteria for every operator, and messages pointing out where we've fallen short of that are taken seriously. If you'd also like a look at a different market, our review of trusted non-GamStop casinos in the UK is on the site too.
Online Crypto Casinos is intended for readers of legal gambling age in their state, which is 18 or 21 depending on the site and local rules. Thanks for reading, and we look forward to hearing from you.